LGD88 Privacy Policy – Malaysian Player Data Protection

1Introduction

Welcome to the Privacy Policy LGD88. This document is our written commitment to all Malaysian players on how we handle your personal information responsibly.

LGD88 is an online sports betting and casino platform operating under a recognised licence. We serve hundreds of thousands of Malaysian players from across the country — from Kuala Lumpur to Sabah and Sarawak. In running this business, we are required to collect certain personal data from you to ensure the platform operates smoothly, securely and in compliance with applicable laws.

However, LGD88 believes that collecting data does not give us the right to do whatever we please with it. This Privacy Policy sets out exactly what data we collect, what it is used for, who may access it and how you can manage your own data.

By using the LGD88 platform, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to delete your account.

2Personal Data We Collect

LGD88 follows a "minimum data" principle — we only collect information that is genuinely necessary to provide our services to you. The categories of data we collect are as follows:

2.1 Data You Provide Directly

• Upon Registration: Full name, Malaysian phone number, email address, date of birth, and password.
• During KYC Verification: MyKad or Passport number, identity document image, proof of current address.
• During Transaction: Bank account details and eWallet account numbers (Touch 'n Go, DuitNow, GrabPay) for the purpose of MYR deposits and withdrawals.
• When Contacting Support: Conversation content, complaints, feedback, and any supporting documents you submit.

2.2 Automatically Collected Data

• Log Data: IP address, login date and time, browser type, device operating system.
• Activity Data: Betting history, games played, session duration, total deposits and withdrawals.
• Device Data: Device type (smartphone, laptop), device model, and app version where applicable.
• Cookie Data: Platform preferences, language settings, active sessions and usage analytics data.

3How We Use Your Data

Lgd88 uses your personal data solely for legitimate and reasonable purposes. The following are the primary purposes for which your data is used at lgd88:

• Account Management: Creating and maintaining your LGD88 account, including identity verification and login security.
• Transaction Processing: Processing MYR deposits via Touch 'n Go, DuitNow, GrabPay, and others, as well as managing your winnings withdrawals.
• Legal Compliance: Fulfilling KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations as required under Malaysian law.
• Platform Security: Detecting and preventing fraud, unauthorised access, bonus abuse, and other suspicious activity.
• Responsible Gaming: Monitoring betting patterns to identify players who may be experiencing gambling-related issues and offering appropriate assistance.
• Service Communications: Sending important notifications related to your account, transactions, promotions you have subscribed to, and policy updates.
• Platform Improvements: Analysing usage patterns to improve functionality, interface, and the overall user experience at LGD88.

4Sharing Data with Third Parties

lgd88 does not sell your personal data. This is an absolute policy we never compromise on. However, in the course of operating the platform, there are limited situations where data may be shared with third parties:

• Payment Providers: Required payment details are shared with licensed payment gateways such as DuitNow, Touch 'n Go eWallet, GrabPay, and FPX solely for the purpose of processing your financial transactions.
• Technology Service Providers: Server infrastructure providers and security service providers that support lgd88's platform operations — all bound by strict confidentiality agreements.
• Legal Authority: If required by a court order, Malaysian authorities, or a lawful legal directive, lgd88 may be obliged to disclose certain information. We will notify you should this occur, unless we are prohibited from doing so by law.
• Corporate Sharing: In the event of a merger, acquisition, or asset sale, data may be transferred to the new entity. In such situations, you will be notified in advance and will have the right to withdraw.

5Data Security at LGD88

LGD88 invests seriously in its data security infrastructure. The protective measures we have implemented include:

• Encryption in Transit: All data transmitted between your device and LGD88's servers is protected with 256-bit TLS/SSL encryption.
• Storage Encryption: Sensitive data such as passwords and financial information are stored in encrypted form on LGD88's servers. Your password is stored as a hash — meaning even LGD88 staff cannot view your password.
• Access Control: Only authorised lgd88 staff with a legitimate "need to know" are permitted to access player personal data. All access is logged and audited.
• 24/7 Monitoring: Security monitoring systems operate around the clock to detect unauthorised access attempts or suspicious activity.
• Two-Factor Authentication: LGD88 provides a 2FA feature to add an extra layer of security to your account.
• Regular Audits: LGD88's security systems are independently audited by qualified third parties to ensure the highest standards are maintained.

6Data Retention Period

LGD88 retains your personal data for as long as necessary to fulfil the original purpose of collection or as required by law. General data retention guidelines are as follows:

• Active Account Data: Retained for as long as your lgd88 account remains active, and for a reasonable period thereafter.
• Financial Transaction Data: Retained for a minimum of 7 years in compliance with Malaysia's AML and tax regulatory requirements.
• KYC Verification Data: Retained for 5 years after the business relationship ends, in accordance with compliance requirements.
• Security Logs: Retained for 12 months for security investigation purposes if required.
• Customer Support Data: Retained for 3 years for future reference and dispute resolution.

Once the retention period expires, data will be securely deleted or anonymised in accordance with LGD88's established procedures.

7Your Rights Regarding Personal Data

As an lgd88 player in Malaysia, you have the following rights regarding your personal data under Malaysia's PDPA 2010:

8Cookies Policy

LGD88 uses cookies to enhance your experience on our platform. Cookies are small text files stored on your device. The types of cookies we use are as follows:

You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect the functionality of the LGD88 platform.

9Children's Data Protection

LGD88 is a betting platform exclusively for individuals aged 18 years and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If lgd88 discovers that personal data belonging to an individual under the age of 18 has been collected without our knowledge, we will take immediate action to delete that data and close the account in question. Parents or guardians who suspect that a child under their care has registered an lgd88 account may contact us at privacy@lgd88.ws for prompt assistance.

10Privacy Policy Amendments

LGD88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or business operations. Any amendments will be published on this page with a clear effective date.

For material or significant amendments, lgd88 will notify you via your registered email or an in-platform notification at least 14 days before the amendment takes effect. This gives you ample time to review and decide whether you wish to continue using the LGD88 platform.

11Contact Us About Privacy

If you have any questions, concerns or requests regarding LGD88's Privacy Policy or your personal data, please contact our Data Protection Officer (DPO):

• Email: privacy@lgd88.ws
• General Support Email: support@lgd88.ws
• Live Chat: Available 24/7 within the LGD88 platform

Lgd88's privacy team operates in Bahasa Malaysia and will respond to all enquiries within 3 business days. For more complex data rights requests, the response period may extend up to 14 working days.